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Emirates Integrated Telecommunication Company

How to Du Sim Registration Online?

ByRaghad MansourUpdated13 July 2025 - 12:18pm

You can register Du sim online provided by Emirates Integrated Telecommunication Company by the following link listed below:

Website:

https://www.du.ae

Du Sim Registration Steps

Du sim can be Registered online by following the simple steps below:

Visit the official website of Du “from here”.
Log in to the user account by adding:
- Username or email.
- Password.

Du Sim Registration Steps

Click on “Update ID” option.
Select the number to be registered.
Add the verification number sent to the user’s phone in the designated field.
Upload a clear image of the user’s ID.
Confirm the ID data.
Choose the phone number from the list registered on the ID card.
Agree to the terms and conditions of the service.
Click on “Submit” icon to complete the steps.

Du Sim Registration Steps by app

By following the simple steps below, you can Register Du Sim by Du app:

Download Du application via one of the following links:
- Du app via Google Play: “from here”.
- Du app via App Store: “from here”.
- Du app via App Gallery: “from here”.
Install the application and grant it the necessary permissions.
Click on “login with UAE PASS” option.
Click on “confirm” icon to confirm the authentication process.
Add the UAE PASS passcode.
Specify Du Sim account number to login.
Click on “proceed to dashboard” icon.

Du Sim Registration Steps by app

Select “Update ID”.
Select “Update now” option to continue.
Click on “login with UAE PASS” icon.

Du Sim Registration Steps by app

Specify the phone number to be registered.
Agree to the terms and conditions.
Click on “Continue” icon.
Click on “Continue with UAE PASS” option.

Du Sim Registration Steps by app

Activate the information sharing option after directing the user to the UAE PASS application.
Click on “Allow Document Sharing” option.
Add the UAE PASS passcode to confirm.
View the registration success message.

Du Sim Registration Steps by app

Du Sim Registration documents

By the following table, you can find out which identity documents can be used when registering Du Sim:

Customer category	Documents
UAE citizens.	Valid UAE national ID issued by the UAE’s Emirates identity authority. Valid UAE passport.
GCC citizens.	Valid UAE national ID issued by the UAE’s Emirates identity authority. Valid GCC national ID. Valid GCC passport.
Non-GCC citizens and non-UAE citizens.	Valid UAE national ID issued by the UAE’s Emirates identity authority. Valid UAE Visa or residency. Valid foreign passport.
Business or government establishments.	Valid establishment card issued by the UAE’s Ministry of Interior.

Questions & Answers

Can I register a Du Sim card online?

Yes, you can register a Du Sim card online via Du’s official website or app.

How long does it take to process a Du sim card registration request?

It usually takes about 48 hours to process a Du sim card registration request.

How can I check if my Du sim card registration was successful?

You can check if your Du sim card registration was successful via Du’s official website using the reference number sent in the registration completion notification.

Can I renew my Du sim card registration after it expires?

Yes, you can renew your Du sim card registration after it expires either online or through Du customer service centers.

Is Du sim card registration free?

Yes, Du sim card registration is free and doesn't cost any fees.