Emirates Integrated Telecommunication Company

How to Activate International Roaming on Du Prepaid?

You can activate international roaming on Du prepaid by Emirates Integrated Telecommunication Company by sending SMS containing the word “Roaming” to the number listed below: 

SMS:
5102

Steps to Activate Du International Roaming Packages

By following the simple steps below, you can activate international roaming packages by Du app:

  • Download Du application via one of the following links:
  • Install the app and grant it the necessary permissions.
  • Log in to the application.
  • Click on the three dots next to the package name.
  • Choose “Manage Roaming” from the menu options.
  • Determine the country or destination you want to go to.
  • Click on “Activate” icon.
  • Ensure that a notification of successful activation appears.

Steps to Activate Du International Roaming Packages

Read more: Du Home Internet Packages | How to Cancel Du Home Internet | Du Postpaid Plans | Du International Call Offer | Du Roaming Packages | How to Activate Du Sim | Du Balance Transfer

Du International Roaming Countries List

 By the following table, you can find the countries within which you can benefit from the international roaming service from Du:

Country Operator
Albania Vodafone
Armenia Armentel (Beeline Veon)
Armenia UCOM
Armenia VivaCell/ MTS
Australia Vodafone
Australia Yes Optus
Austria Mobilkom
Austria Orange (H3G)
Austria T-Mobile
Bahrain Batelco
Bahrain Zain
Belgium Base
Belgium Mobistar
Canada ROGERS
China China Mobile
China China Unicom
Croatia T-Mobile
Croatia Vipnet
Cyprus Primtel
Cyprus Primtel
Cyprus Vodafone CYTA
Czech Republic O2
Czech Republic T-mobile
Czech Republic Vodafone
Egypt Mobinil (Orange)
Egypt Vodafone
France Bouygues Telecom
France Orange
France SFR
Germany E-plus
Germany O2
Germany T-Mobile
Germany Vodafone
Ghana Onetouch/ Vodafone
Greece Cosmote
Greece Vodafone
Greece Wind
India Airtel
India IDEA
India Vodafone
Indonesia INDOSAT
Indonesia TELKOMSEL
Iran MTN
Iran Rightel
Iraq Asiacell
Iraq Korek
Iraq Zain
Ireland H3G
Ireland O2
Ireland Vodafone
Italy H3G
Italy TIM
Italy Vodafone
Italy Wind
Japan NTT Docomo
Japan Softbank
Jordan Orange/ Mobilcom
Jordan Umniah
Jordan Zain
Kuwait Wataniya/ Ooredoo
Kuwait Zain
Morocco IAM
Morocco Meditel/ Orange
Netherlands KPN
Netherlands T-Mobile
Netherlands Vodafone
New Zealand Vodafone
Oman Nawras/ Ooredoo
Oman OMAN MOBILE
Qatar Qtel/ Ooredoo
Qatar Vodafone
Romania Telekom/ T-Mobile
Romania Orange
Romania Vodafone
Russia T2 Tele2
Russia Beeline/ Vimplecom
Russia Megafon
Russia MTS
Saudi Arabia Mobily
Saudi Arabia Zain
Saudi Arabia STC
Serbia Telenor
Serbia VIP
Singapore M1
Singapore Starhub
Slovakia O2
Slovakia Orange
Slovakia T-Mobile
South Africa Telkom
South Africa Vodacom
Spain Orange
Spain Telefonica/ Movistar
Spain Vodafone
Sri Lanka Airtel
Sri Lanka Hutch
Sri Lanka Mobitel
Sri Lanka DIALOG
Sri Lanka Tigo / Etisalat
Sweden H3G
Sweden H3G-2
Sweden Telenor
Switzerland Orange
Switzerland Sunrise
Switzerland Swisscom
Taiwan (Chinese Territory) Chungwha
Tanzania Vodacom
Tanzania Airtel
Turkey AVEA/ Turk Telekom
Turkey Vodafone
Ukraine Astelit/ Lifecell
Ukraine Kyivstar/ VEON
Ukraine MTS/ Vodafone
United Kingdom H3G
United Kingdom O2
United Kingdom EE
United Kingdom Vodafone
United States AT&T
United States T-Mobile

Questions & Answers

Can I benefit from Du’s international roaming service when I travel to Turkey?

Yes, you can benefit from Du’s international roaming service when you travel to Turkey.

Do Du’s international roaming packages renew automatically if the customer is still traveling?

No, most Du’s international roaming packages are one-time use except for the daily package which is automatically renewed if the customer is still traveling.

In which countries does Du’s Hajj and Umrah International Roaming Package work?

Du’s Hajj and Umrah International Roaming Package works in Saudi Arabia only.

Can I activate Du’s international roaming packages online?

Yes, you can activate Du’s international roaming packages online via Du app.

What is the number dedicated to activate Du’s international roaming service?

The number dedicated to activate Du’s international roaming service is 1502, where activation requires sending a text message containing the word “Roaming”.