Emirates Integrated Telecommunication Company

How to Book Appointment in Du?

You can book Du appointment provided by Emirates Integrated Telecommunication Company by the following link listed below:

How to Book Du Appointment

By following the simple steps below, you can Book an Appointment in Du Online in the Emirates:

  • Go to Du appointment booking page “from here”.
  • Choose between one of the following two categories:
    • Personal.
    • Business.
  • Select the service you want to get by booking an appointment.
  • Click on “Continue” icon.

How to Book Du Appointment

  • Select the center you want to go to from the available Du centers on the map.

How to Book Du Appointment

  • View the center’s address and working hours.
  • Click on “Select” icon.
  • Select the day you want to visit the center.
  • Choose the appropriate time for the user within the center’s working hours on the selected day.
  • Click on “Continue”.

How to Book Du Appointment

  • Add the user’s phone number in the designated field.
  • Click on “Send OTP” option.

How to Book Du Appointment

  • Enter the code sent to the entered phone number.
  • Click on “Confirm” icon.
  • View the message received by the user’s number, which includes the appointment details and the passcode.
  • Go to the selected center according to the appointment details.
  • Enter the passcode in the ticket machine to obtain a ticket number.
  • The user will get the next turn for the customer being served.

Read more: Du Quick Pay | How to Cancel Du Home Internet | Du Sim Registration | Du International Call Offer | Du International Roaming | Du Roaming Packages | How to Activate Du Sim | Du Balance Transfer 

How to Book Du Appointment by app

Du Appointment can be booked in the Emirates through Du app By following the steps listed below:

  • Download Du app via one of the following links:
  • Install the application and grant it the necessary permissions.
  • Log in to the application.
  • Select the appointment booking service from the available services on the app.
  • Select the desired service.
  • Select the center which you want to go.
  • Specify the reservation details.
  • complete the booking steps according to the instructions.
  • Receive a message includes the location of the center, the reservation date, and a passcode.
  • Go to Du store according to the appointment details.
  • Use the passcode in the ticket machine to get a ticket.
  • Go to the employee to obtain the service.

Questions & Answers

How can I book an appointment at Du store online?

You can book an appointment at Du store online via the official Du website or its application.

What are the purchase services that I can get when booking an appointment?

The purchase services that you can get when booking an appointment are mobile phone services and home communication services, in addition to devices and accessories.

Are appointments booked at Du stores only through the AB system?

Yes, appointments at Du stores are booked only through the AB system.

What should I do if I am late for my appointment to visit Du store?

If you are late for your appointment to visit Du store, you must rebook an appointment again, and you can also get a regular booking receipt from the store kiosk.

How can I know the appointment details after booking online at Du store?

You can know the appointment details after booking online at Du store via the SMS that you receive on your phone when booking, which includes the appointment details and the booking passcode.